Contact Us

Contact Us

We would love to hear from you! Whether you have a question about your order, need help with a return, or just want to know more about our services — our team is here to help.

Get In Touch

  • 📧 Email: veloramarts.shop@gmail.com
  • 🌐 Website: www.veloramarts.shop

Support Hours

Our support team is available:

  • Monday – Saturday: 10:00 AM – 8:00 PM (PKT)
  • Sunday: Closed

Order Inquiries

For questions about an existing order, please include your order number in your email so we can assist you faster.

Return Requests

To initiate a return, email us with your order number and clear photos of the item. See our Return Policy for full details.

Response Time

We aim to respond to all inquiries within 24 hours on business days.

Thank you for choosing Velora Marts — your trusted sourcing agent!